The Importance of Follow-Up

followup

The Importance of Follow-Up

Follow-up is the most important part of the service we provide and one of the most time consuming aspects of collections.

This service distinguishes Pro Med Billing Solutions from most billing services. We follow up on all claims that are processed. Most billing services only send claims and do not follow up!

  • Fourteen (14) days after your first claims are submitted, your account is followed up on. In most cases, we know what claims are being paid before it reaches your office because of our repeated contact with the insurance company.
  • Insurance companies are known for slow payment due to the high volume of claims they receive. Our goal is to obtain payment quickly through continuing follow-up. If claims are not accurate it will delay payments further.
  • All communication related to the follow-up of claims is inputted into our collection screens which allows us to effectively communicate with the insurance companies.